Privacy policy

Last updated: 20 July 2026

At Baby World SA, we respect your privacy and are committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

Information We Collect

When you shop with us, we may collect information such as:

Your name
Contact details
Delivery address
Billing information
Payment information
Order details
Information you provide when contacting us

How We Use Your Information

We use your information to:

Process and fulfil your orders
Arrange delivery
Process payments
Communicate with you about your order
Provide customer support
Improve our website and services
Prevent fraud and protect our business
Send marketing communications where permitted and where you have provided the necessary consent

Payment Information

Payment information is processed through our payment service providers. Baby World SA does not intentionally store your complete payment card details.

Sharing Your Information

We may share relevant information with trusted third-party service providers where necessary to process your order, including payment providers, delivery companies and technology providers.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage and support marketing and advertising activities.