Shipping policy

Last updated: 20 July 2026

At Baby World SA, we aim to get your order to you as quickly as possible.

Order Processing

Orders are processed once payment has been successfully received and verified.

Delivery Time

Our estimated delivery time is 7–14 working days.

Please note that delivery times are estimates and may be affected by courier delays, public holidays, unforeseen circumstances or circumstances outside of our control.

Delivery Address

Please ensure that your delivery address and contact details are correct when placing your order. Baby World SA cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete delivery information supplied by the customer.

Delays

Although we do our best to ensure your order arrives within the estimated delivery timeframe, delays may occasionally occur. If your order is delayed, please contact us and we will assist you in tracking your order.

Lost or Damaged Parcels

If your parcel arrives damaged, please contact us as soon as possible with photographs of the packaging and product.